Production Specialist
Core
Coordinate the end-to-end sourcing, ordering, and delivery of personalized branded swag and gifts for global B2B clients.
Role type
Production Specialist (Procurement & Logistics Coordinator) (via careerplan.io/jobs/4948025101-production-specialist-at-reachdesk)
Builds
Personalized swag, branded merchandise, and gift experiences for B2B clients
Domain
B2B SaaS, Branded Merchandise, Global Logistics
Required skills
Sourcing and vendor coordination, Order management and fulfillment, Customs documentation, Shipping logistics, Proof approval management, Billing reconciliation
Preferred skills
Adobe Illustrator, Affinity Designer, Salesforce, Hubspot, CommonSKU, Hoops, MPower Promo
Technologies
Adobe Illustrator, Affinity Designer, Salesforce, Hubspot, CommonSKU, Hoops, MPower Promo
Responsibilities
Coordinate orders across multiple vendors and crosscheck against POs for accuracy. Collaborate with suppliers to create proofs and obtain client approvals. Liaise with couriers to ensure timely delivery and provide customs paperwork. Assign tracking numbers and confirm delivery status with clients. Manage order details and billing throughout the production cycle. Solve problems with the Project Lead to meet key SLAs.
Seniority
Mid-level, hands-on IC