Incident Commander
Core
Senior cybersecurity communications role leading stakeholder communication, coordination, and reporting during significant security incidents.
Role type
Senior IC cybersecurity incident communications lead
Builds
Incident response communication plans, stakeholder updates, and post-incident reviews
Domain
Cybersecurity / Defense / Transportation
Deliverable
client delivery
Required skills
Crisis communications, multi-stakeholder management, executive reporting, regulatory compliance alignment, incident readiness planning, post-incident review facilitation, high-pressure decision making, cross-functional collaboration
Preferred skills
ITIL incident management, Incident Command System (ICS) principles, Situational Crisis Communication Theory (SCCT), tabletop exercise design, regulated industry experience (payment processing, defense, healthcare, finance)
Technologies
Microsoft Azure, AWS, ServiceNow, Splunk, OneTrust
Responsibilities
Lead coordination of communications and stakeholder engagement during significant cybersecurity incidents; Partner with technical responders to translate complex technical issues into clear updates; Prepare and deliver timely status updates for executives, customers, and legal teams; Coordinate with legal and compliance to ensure regulatory alignment; Maintain accurate incident records and communication logs; Support customer-facing communication needs during service-impacting incidents; Drive incident readiness by maintaining templates and contact lists; Participate in and coordinate incident response exercises and simulations; Contribute to post-incident reviews and improvement actions; Provide escalation support during high-severity incidents.
Seniority
Senior, hands-on IC
