Sr. Program Manager - Cybersecurity Incident Communications
Core
Primary point of contact for orchestrating external communications during cybersecurity incidents, managing daily updates and finalizing collateral like customer notifications and talking points.
Role type
Senior Program Manager (Cybersecurity Incident Communications)
Builds
External-facing communication collateral and daily incident status updates for customers and stakeholders.
Domain
Cybersecurity / Crisis Management
Deliverable
client delivery
Required skills
Program management, crisis management, communications strategy, stakeholder management, technical writing, content editing, export control compliance
Preferred skills
Experience in cybersecurity or engineering, experience with high-stakes situations, ability to work outside business hours
Technologies
None stated
Responsibilities
Serve as primary contact for incident response workstream leaders, track and orchestrate development of external communications, draft and approve security incident content, review content for accuracy and consistency, document end-to-end processes to identify automation solutions.
Seniority
Senior, hands-on IC