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Public Safety Operations Supervisor

Boston, US💼 Full-time💰 $30–$30🗓 2026-06-16 → 2026-09-26

Core

Oversees public safety operations, staff, and control center activities at a medical center to ensure consistent service delivery and regulatory compliance.

Role type

Senior IC public safety operations supervisor

Builds

Security services, incident response, and operational compliance for faculty, staff, students, patients, and visitors

Domain

Healthcare security and public safety

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

supervisory leadership, policy and procedure development, quality assurance program creation, regulatory compliance (JC standards), incident reporting, staff training and evaluation, scheduling management, access control enforcement, automated security system maintenance

Preferred skills

Management and/or Criminal Justice degree, appointability as Special Police Officer, knowledge of facilities management and security alarm systems

Technologies

Macintosh, IBM-compatible software, WordPerfect, Microsoft Word, spreadsheets, security alarm systems, card access hardware, video image hardware/software

Responsibilities

Monitor Public Safety staff and control center technicians; conduct spot checks of assigned areas; enforce hospital and school policies; coordinate system maintenance and hardware/software changes; develop and revise policies and procedures; evaluate employee performance annually; assist in developing scheduling matrices; attend grievance proceedings; notify management of all activities

Seniority

Senior, hands-on IC with supervisory responsibility

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