Technical Trainer
Core
Design, develop, and deliver technical training programs for employees and customers in a project delivery environment, focusing on content knowledge and relevant skills.
Role type
Technical Trainer
Builds
Training curriculum, course materials, instructor guides, and performance assessments
Domain
Transportation systems and project delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Curriculum design, instructional delivery, stakeholder collaboration, training evaluation, assessment development, technical documentation, project environment experience, system specification interpretation
Preferred skills
ITIL, ISO 20000, CMMI knowledge, experience with Automated Fare Collection Systems, banking/financial sector experience, software/hardware product experience
Technologies
Microsoft Office suite (Word, PowerPoint, Excel, Teams, Outlook), SharePoint
Responsibilities
Coordinate needs analysis to determine skill requirements; Develop and maintain training curriculum; Collaborate with stakeholders to define training content and outcomes; Format and develop training course materials; Determine instructional delivery methods; Produce and edit training materials; Evaluate training effectiveness and conduct assessments; Report progress updates to management
Seniority
Mid-level, hands-on IC