Client Manager - Site Design
Core
Main point of contact for specific clients, establishing relationships and ensuring satisfaction for engineering and design projects.
Role type
Client Manager
Builds
Client relationships and service delivery for mixed-use, commercial, residential, industrial, and site development projects.
Domain
Engineering and design services for land development and site development.
Deliverable
client delivery
Required skills
Client relationship management, business understanding, growth strategy, cross-selling, communication planning, expectation management, conflict resolution
Preferred skills
Engineering background, team collaboration, ownership mindset
Responsibilities
Manage key client accounts as main point of contact, develop client business understanding to identify growth opportunities, create unique communication plans, execute growth plans for targeted clients, secure repeat client work, negotiate outcomes, coordinate with internal leaders to address client concerns
Seniority
Mid-Senior level (8+ years experience)