Service Delivery Manager
Core
Lead end-to-end service delivery for Blue Wireless in Germany, acting as the de facto Country Manager for the local market.
Role type
Senior Service Delivery Manager / Country Lead
Builds
Wireless network solutions (LTE/5G, LEO Satellite) for branch, remote, retail, IoT, and maritime customers
Domain
Telecommunications / Wireless Networking
Required skills
Strategic thinking, market ownership, stakeholder management, order lifecycle management, supplier negotiation, financial oversight, process improvement, project management, technical support coordination
Preferred skills
Telco network experience, additional European languages, network of industry contacts
Technologies
Microsoft Office Suite (Word, Excel, Outlook)
Responsibilities
Act as primary local representative and escalation point for the German market; manage order intake, planning, preparation, and completion; oversee procurement, logistics, and supplier contracts; provide 2nd line technical support; manage field engineers and alliance partners; support finance and accounting; document and improve local processes; lead complex projects
Seniority
Senior, hands-on IC with strategic leadership scope
