Field Reliability Engineer
Core
Own field reliability for humanoid home robots (NEO), managing failure analysis, root cause investigations, and corrective actions to ensure product safety and reliability in real-world customer environments.
Role type
Field Reliability Engineer (Hardware/Robotics)
Builds
Humanoid home robots (NEO) designed for autonomous household tasks
Domain
Robotics, AI, Consumer Hardware
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Weibull analysis, failure rate modeling, FMEA, Python for data analysis, statistical significance testing, root cause analysis, cross-functional leadership
Preferred skills
Sensor/telemetry data analysis, LLM/AI agent usage, warranty cost modeling, design validation correlation
Technologies
Python, LLMs, Nevada Charts, sensor telemetry systems
Responsibilities
Surface emerging issues from customer/service data, lead cross-functional root cause investigations, drive CAPA closure, report warranty cost trajectories, build custom Python analysis tooling
Seniority
Mid-level, hands-on IC
