Forward Deployed Engineer
Core
Customer-facing engineering role designing, building, and implementing Kong-based API and AI connectivity solutions for enterprise customers.
Role type
Senior Forward Deployed Engineer (Professional Services)
Builds
Production-grade API gateway implementations, migration tooling, automation frameworks, and custom integrations for enterprise environments.
Domain
API Management, AI Connectivity, Cloud-Native Infrastructure, Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
API gateway implementation, Kubernetes, cloud-native infrastructure, automation frameworks, CI/CD pipelines, Linux, networking, DevOps, Python/Go/Java/JavaScript/Lua, Infrastructure-as-Code (Terraform/Helm/Ansible), migration tooling
Preferred skills
API Management, Open Source, Middleware, SaaS, or Infrastructure software company experience
Technologies
Kong, Kubernetes, AWS, Azure, GCP, Terraform, Helm, Ansible, GitOps
Responsibilities
Partner with enterprise customers to design and implement Kong solutions across cloud, hybrid, and on-premise environments; Lead hands-on implementation of API gateways, AI gateways, service mesh, and developer portals; Build automation frameworks and migration tooling to simplify customer adoption; Drive migration initiatives from legacy API management platforms; Develop production-grade code, scripts, plugins, and infrastructure tooling; Collaborate with product teams to influence roadmap based on field experience.
Seniority
Senior, hands-on IC
