Medical Case Manager, Immigrant and Refugee Health Center
Core
Medical Case Manager supporting immigrant and refugee patients with biopsychosocial needs, mental health triage, and social service referrals.
Role type
Senior IC medical case manager
Builds
Patient care pathways connecting medical, mental health, and social services
Domain
Healthcare + Social Services
Deliverable
client delivery
Required skills
Needs assessment, mental health acuity assessment, triaging, case management, interdisciplinary collaboration, EMR documentation, resource coordination
Preferred skills
Bilingual (English + Dari/Pashto/Haitian Creole/Spanish/Somali/Arabic/French), lived experience as immigrant, motivational interviewing
Technologies
Electronic medical record systems
Responsibilities
Conduct comprehensive needs assessments and intakes; perform mental health acuity assessments and triage; facilitate referrals to medical, mental health, and social services; maintain EMR documentation; participate in interdisciplinary rounds and quality improvement initiatives
Seniority
Mid-level, hands-on IC