Medical Case Manager, Immigrant and Refugee Health Center
Core
Medical Case Manager supporting immigrant and refugee patients with biopsychosocial needs, coordinating care across medical, mental health, and social services.
Role type
Clinical case manager (social work/mental health)
Builds
Patient care plans and connections to medical, legal, housing, and social resources
Domain
Healthcare + Social Services + Immigrant/Refugee Health
Deliverable
client delivery
Required skills
Needs assessment, mental health acuity assessment, triaging, case management, interdisciplinary collaboration, documentation in EMR, risk assessment, motivational interviewing
Preferred skills
Bilingualism (English + Dari/Pashto/Haitian Creole/Spanish/Somali/Arabic/French), lived experience as an immigrant, experience with trauma populations
Technologies
Electronic medical record systems
Responsibilities
Conduct comprehensive needs assessments and intakes for new patients; perform mental health acuity assessments and triage care; facilitate referrals to medical, legal, housing, and social services; maintain HIPAA compliance and document patient encounters; participate in multidisciplinary team meetings and quality improvement initiatives
Seniority
Mid-level, hands-on IC