Senior implementation Engineer
Core
Leading and managing complex customer-facing software delivery engagements to ensure high-quality, timely delivery and commercial success.
Role type
Senior Implementation Engineer / Program Manager
Builds
Customer-facing software delivery programs and services
Domain
IT/Software implementation and integration
Deliverable
product features
Required skills
Stakeholder management, project management, risk management, commercial awareness, team leadership, crisis management, global matrix organization management, scope control, revenue forecasting
Preferred skills
Technical/IT/telephony background, PMP certification, SQL, Java, JS, API, HTML, CSS, XML, XSL, Servlets, Web Services, Windows, Linux OS, WebSphere, Tomcat, Weblogic, Oracle, SQL Server, Data Warehousing (ETL, OLAP)
Responsibilities
Lead and manage multiple customer-facing software delivery engagements from initiation to closure; Work with cross-functional teams in multiple locations to ensure delivery success; Provide effective communications to senior stakeholders and attend Steering Committees; Ensure risk management is employed across all projects; Monitor and control project scope; Ensure accurate revenue forecasts, budgets, and invoices; Measure delivery quality and efficiency.
Seniority
Senior, hands-on IC