Receptionist
Core
Front-of-house receptionist managing member relations, phone enquiries, and compliance for a multi-cuisine entertainment club.
Role type
Front-of-house receptionist
Builds
Member experience and operational compliance
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Cash handling, conflict resolution, compliance with liquor/gaming legislation, customer relations, time management, microphone announcements
Preferred skills
Coaching and motivating team members, driving service standards
Technologies
None stated
Responsibilities
Maintaining relationships with members, ensuring compliance with liquor and gaming regulations, answering phone calls and directing enquiries, making microphone announcements, coaching and motivating team members
Seniority
Individual Contributor, entry to mid-level