Specialist I, Field Service Operations (Operations Analytics)
Core
Support operational excellence through data extraction, performance analysis, and cross-regional coordination to enable teams to operate effectively at scale.
Role type
Operations Analytics Specialist
Builds
Dashboards, reports, and performance insights for operational and workforce planning
Domain
Semiconductor manufacturing operations and global service delivery
Deliverable
dashboards & analysis
Required skills
Data extraction and consolidation, KPI monitoring and variance analysis, stakeholder engagement, headcount planning and forecasting, tool installation tracking, Excel proficiency, Power BI proficiency
Preferred skills
Workforce planning expertise, knowledge of operational tools, strategic thinking
Technologies
Excel, Power BI, SHaRP
Responsibilities
Extract and analyze operational data from multiple systems; monitor KPI performance across regions; track headcount allocation and utilization; coordinate tool installation and qualification activities; collaborate with regional stakeholders on performance targets
Seniority
Mid-level, hands-on IC
