Engineer II, Global Product Support, AI/ML
Core
System-level expert for next-generation Atomic Layer Deposition (ALD) tools, bridging product development and semiconductor manufacturing fabs to ensure performance and reliability.
Role type
Senior IC Product Support Engineer (Semiconductor Equipment)
Builds
New ALD systems for semiconductor device manufacturing
Domain
Semiconductor manufacturing equipment / Chemical Vapor Deposition
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System-level technical expertise, cross-disciplinary collaboration, field deployment leadership, root cause analysis, documentation of maintenance procedures, spare parts strategy
Preferred skills
Experience with Alpha/Beta fab deployments, customer issue resolution, preventive maintenance planning
Technologies
ALD tools, semiconductor manufacturing equipment
Responsibilities
Partner with Hardware, Electrical, Controls, Process, and Software teams to understand new platforms; Own first build and test of new products in development labs; Lead First-in-Fab (Alpha and Beta) deployments including installation and production qualification; Serve as primary owner of customer issues during Alpha and Beta phases; Develop and document best-known methods for service and maintenance; Define critical spare parts strategies.
Seniority
Mid-Senior, hands-on IC