Product Manager - Head of Channels and Platforms
Core
Define, own, and evolve the platform and distribution channel strategy to ensure scalable, reliable delivery of defence and security intelligence products across all customer touchpoints.
Role type
Senior Head of Platforms and Channels Product Manager
Builds
Core digital platforms and customer-facing channels for defence, security, and geopolitical intelligence
Domain
Defence, security, and geopolitical intelligence
Deliverable
product features
Required skills
Product strategy and roadmap ownership, Platform product management, Customer migration and technical debt management, Engineering partnership and user story definition, Executive stakeholder influence, Data-driven prioritization, B2B/SaaS product experience
Preferred skills
Experience in data or intelligence products
Responsibilities
Guide prioritization using customer feedback and business metrics, Define vision and roadmap for core platforms, Lead discovery for scalable platform capabilities, Ensure consistent customer experience across online and offline channels, Partner with Engineering to translate strategy into delivery plans, Establish product governance and standards, Support Sales and Customer Success to drive renewals and retention, Communicate performance and risks to senior leadership, Represent strategy in Board-level discussions