shift supervisor - Store# 19232, MONTEE MASSON & BOURQUE
Core
Lead a shift team to deliver legendary customer service, manage store operations, and maintain a clean environment at a Starbucks location.
Role type
Shift Supervisor (Retail/QSR)
Builds
Coffee beverages, food products, and the 'Third Place' customer experience
Domain
QSR / Coffee
Deliverable
product features
Required skills
Team leadership, customer service, cash handling, recipe adherence, safety compliance, coaching, operational tools
Preferred skills
None stated
Technologies
None stated
Responsibilities
Deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, coach new partners, provide feedback on performance, organize opening/closing duties, follow cash and safety policies, ensure quality beverage delivery, maintain attendance and punctuality
Seniority
Entry-level / Team Lead