shift supervisor - Store# 04460, HUDSON'S BAY CENTRE
Core
Lead store operations and team during scheduled shifts to deliver legendary customer service, quality beverages, and a clean environment.
Role type
shift supervisor (retail/restaurant)
Builds
coffee beverages and food products
Domain
retail / food service
Deliverable
product features
Required skills
customer service, team leadership, cash handling, operational policy compliance, coaching, attendance management
Preferred skills
ability to direct work, learn quickly, oral communication, retail knowledge, interpersonal skills
Responsibilities
deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, coach new partners, provide feedback on performance, organize opening and closing duties, follow cash and safety policies, ensure recipe and presentation standards, maintain regular attendance