Promo Claim Admin
Core
Process customer promotion claims, verify deductions, and manage settlement and clearing to ensure financial control and compliance.
Role type
Claims Administration Specialist (Finance Operations)
Builds
Accurate claim payments and cleared customer deductions
Domain
Retail / Trade Promotion Management
Required skills
Claim verification, deduction reconciliation, financial reporting, ERP system navigation, document management, stakeholder coordination, exception handling, data accuracy, deadline management
Preferred skills
Accounts Receivable experience, Trade Promotion Management experience, SAP proficiency, advanced Excel skills
Technologies
SAP, Microsoft Excel
Responsibilities
Process customer promotion claims accurately and within service level timelines; Reconcile customer deductions against supporting claim documents; Verify validity and completeness of claim submissions; Maintain organized filing of claim-related documents; Prepare periodic reports on claim processing status and aging; Coordinate with Sales, Finance, and customers to resolve open items
Seniority
Entry to Mid-level, individual contributor