IT Service Management Support Internship
Core
Provide fundamental IT support tasks and assist in onboarding new team members for an automated accounting software company.
Role type
IT Service Management Support Intern
Builds
Automated accounting software solutions for accountants, administrators, and financial advisors
Domain
Financial technology / IT Service Management
Deliverable
infrastructure
Required skills
software development, ITIL processes, hardware troubleshooting, software troubleshooting, systems access management
Preferred skills
coding, team collaboration
Technologies
ITIL methodologies
Responsibilities
Resolve hardware, software, and systems access issues company-wide; research, analyze, and test tool sets according to current processes and ITIL methodologies; assist in the onboarding of new team members
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