Concierge
Core
Greet and escort guests to rooms, assist with luggage, arrange transportation, and provide property information and directions.
Role type
entry-level hospitality concierge
Builds
guest arrival/departure experience and property access
Domain
hospitality + hotel operations
Deliverable
product features
Required skills
guest service, luggage handling, transportation coordination, directions, phone etiquette, physical mobility
Preferred skills
none stated
Technologies
none stated
Responsibilities
Greet and escort guests to rooms; Transport guest luggage; Arrange transportation for guests; Supply guests with directions; Assist guests with loading/unloading luggage; Answer telephones using appropriate etiquette
Seniority
entry-level, no experience required
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