Deputy Director - Knowledge Management Portfolio Manager
Core
Planning, governance, prioritization, and execution of the enterprise Knowledge Management portfolio to align initiatives with strategic priorities and deliver business value.
Role type
Senior IC Knowledge Management Portfolio Manager
Builds
Enterprise Knowledge Management ecosystem and portfolio roadmap
Domain
Enterprise Knowledge Management / Service Management
Required skills
Knowledge Management processes, ServiceNow (functional level), stakeholder management, cross-functional collaboration, business analysis, requirements gathering, content lifecycle management, structured problem solving
Preferred skills
Advanced degree, Azure DevOps, LSS certification (Kaizen, belted award)
Technologies
ServiceNow, Azure DevOps
Responsibilities
Portfolio governance, demand management, roadmap planning, reporting, continuous improvement activities
Seniority
Senior, hands-on IC