Assistant Manager- Sales & Operations
Core
Supports field sales and customers by processing activation documents, managing customer data maintenance, and resolving operational issues for PepsiCo.
Role type
Assistant Manager, Sales Operations
Builds
Customer activation workflows, data accuracy, and sales operational processes
Domain
Consumer Goods / Sales Operations
Required skills
Customer data management, document processing, cross-functional collaboration, SLA adherence, payment method configuration, vendor/customer packet management, change of ownership processing, mass data creation, stakeholder communication
Preferred skills
Experience in leading consumer goods companies, SAP/Oracle proficiency, data analysis, process implementation
Technologies
SAP, Oracle, MS Office (Excel)
Responsibilities
Manage SPA Box and provide 48hr SLA response to all requests; Partner with siloed functions to complete customer maintenance (name, address, route, delivery frequency, sales method updates); Collect and submit resale certificates and W9 forms; Ensure customers are on correct payment methods; Complete inactivation and change of ownership processes; Support fairs and provide timely updates to sales teams
Seniority
Mid-level, 5-6.5 years experience