IT Systems Engineer III
Core
Improve Ophelia's IT systems by focusing on seamless integration, automation, and security to elevate employee experience and drive SOC 2 readiness.
Role type
Senior IT Systems Engineer (Infrastructure & Security)
Builds
IT infrastructure, security compliance (SOC 2), and SaaS integrations for a telehealth platform
Domain
Healthcare technology / Telehealth
Deliverable
infrastructure
Required skills
IT systems engineering, SCIM/SAML/security systems, ITSM/IdP/IAM, IT automation, project ownership, vendor management, cross-functional collaboration, regulated industry compliance
Preferred skills
AI automation with LLMs, ZTNA design, DLP/EDR systems, mixed environment management, cloud experience, DNS administration
Technologies
Google Cloud Platform, SCIM, SAML, ITSM, IdP/IAM, MDM, LLMs, ZTNA, DLP, EDR
Responsibilities
Drive SOC 2 readiness and security roadmap; Serve as Level 3 escalation point for IT issues; Manage IT managed service provider relationships; Own end-to-end IT projects from inception to impact; Collaborate cross-functionally with clinicians and technical teams; Improve system quality through code reviews and maintenance
Seniority
Senior, hands-on IC