Specialist Cloud Network Engineer
Core
Design, secure, and maintain public and private cloud network architecture for inContact's cloud environments.
Role type
Senior Cloud Network Engineer
Builds
Cloud network infrastructure (VPC/VNET, VPN, Load Balancers) and automation pipelines for inContact
Domain
Cloud Networking (AWS, Azure, GCP)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cloud networking (VPC/VNET, peering, VPN, NAT, Load Balancers), Routing protocols (BGP, OSPF), Firewalls, VoIP, MPLS, Infrastructure as Code (Terraform, CloudFormation), Scripting (JSON/YAML), CI/CD workflows
Preferred skills
None stated
Technologies
AWS, Azure, GCP, Terraform, CloudFormation, Spacelift, GitHub, JSON, YAML
Responsibilities
Evaluate current and emerging cloud technologies; Develop detailed design specifications; Provide training and mentorship to team members; Serve as final escalation point for cloud issues; Act as internal consultant across business units; Build and maintain automation; Design review of fellow engineers' plans; Troubleshoot complex network issues
Seniority
Senior, hands-on IC
