Technical Architect
Core
Technical advisor delivering outcome-based solutions, specializing in integrations, data strategies, and use case design to unlock the Braze Platform value.
Role type
Senior IC Technical Architect (Expert Services)
Builds
Custom integrations, SDK/API implementations, and strategic use cases for enterprise customers
Domain
SaaS, Mobile, APIs, Data Engineering
Required skills
Complex system architecture design, API/SDK integration, Data strategy, SaaS domain expertise, Mobile development, Programming, Cross-functional collaboration, Technical troubleshooting
Preferred skills
AI/ML trends knowledge, Engineering best practices advocacy
Responsibilities
Partner with Sales, CS, TAMs, Product, and Engineering to understand client requirements; Design complex, secure technical solutions and scopes of work; Guide customers through technical onboarding and advanced use cases; Troubleshoot complex technical obstacles and document custom integrations
Seniority
Senior, hands-on IC