Flagship Boutique Operations Manager
Core
Manage and enhance daily operations, inventory, and team performance for the Van Cleef & Arpels Sydney Flagship boutique.
Role type
Boutique Operations Manager
Builds
Luxury retail store operations, client experience, and inventory management for a High Jewelry Maison.
Domain
Luxury retail / High Jewelry
Deliverable
product features
Required skills
Operations management, inventory control, team leadership, financial reporting, stakeholder management, project management, security oversight, supplier coordination
Preferred skills
Luxury client experience, omnichannel operations, CS management, IT systems proficiency
Technologies
Richemont operations systems, inventory management tools
Responsibilities
Plan and schedule administration, inventory, and logistics; monitor daily financial aspects and transactions; manage supplier coordination and supply replenishment; lead, recruit, and develop the BOH team; ensure compliance with brand guidelines and Richemont policies; oversee boutique security and health and safety; coordinate with Marketing on high-value movements and audits.
Seniority
Mid-level management