CareerPlan

Senior Business Operations Associate

New York CityFull-time$100k–$130k2026-11-10
On-siteNo visa sponsorship

Core

Coordinate cross-functional processes, maintain business performance reporting, and turn business needs and data into action to strengthen operating rhythms.

Role type

Senior Business Operations Associate

Builds

Business performance reporting systems, vendor management workflows, and strategic alignment processes

Domain

Fintech / Business Operations

Deliverable

dashboards & analysis

Required skills

Cross-functional coordination, Business performance reporting, Process improvement, Stakeholder management, Data analysis, Vendor management, OKR tracking, Meeting facilitation

Preferred skills

AI and automation tools, Looker, Root cause analysis

Technologies

Looker

Responsibilities

Maintain accurate, informative reporting on company performance including recurring metric reviews and KPIs; Partner with Data team and stakeholders to build systems answering key business questions; Identify recurring operational friction and partner with owners to improve underlying processes; Maintain visibility into vendor renewal status and weekly status communications; Ensure key business metrics and OKRs are accurate and updated; Support preparation of key recurring meetings including agenda development and action item tracking.

Seniority

Mid-level, hands-on IC