Software Automation & Platform Engineer — Federal Health IT
Core
Design, build, and advance automation capabilities to strengthen complex enterprise technology operations and transform manual processes into efficient workflows.
Role type
Senior IC software automation & platform engineer
Builds
ServiceNow workflows, REST API integrations, GitLab CI/CD pipelines, and infrastructure-as-code solutions
Domain
Federal Health IT / Enterprise Service Management
Required skills
ServiceNow Flow Designer, ServiceNow Integration Hub, GitLab CI/CD, infrastructure as code, REST API development, automated testing, security practices
Preferred skills
ServiceNow Certified Application Developer (CAD), Microsoft Power Platform, AI-assisted workflows (LLM/RAG), federal technology environment experience
Technologies
ServiceNow, Flow Designer, Integration Hub, GitLab, REST APIs, CI/CD pipelines
Responsibilities
Evaluate automation opportunities and maintain a prioritized backlog; Build and enhance ServiceNow workflows and self-service forms; Develop and maintain REST API integrations; Engineer and optimize CI/CD pipelines and IaC; Integrate AI-assistant capabilities with ServiceNow; Validate changes and execute controlled releases
Seniority
Senior, hands-on IC
