Senior Applications Support Specialist
Core
Lead major incident response, perform deep diagnostics on Java/.NET applications, and drive reliability engineering practices to ensure system resilience and fault tolerance.
Role type
Senior IC application reliability engineer (SRE)
Builds
Production-ready, resilient, and scalable application infrastructure
Domain
Banking/financial services, distributed systems, middleware
Required skills
Java (JVM internals, GC, memory management), .NET (CLR internals, GC, memory management), Unix/Linux, advanced scripting (Shell/Python/PowerShell), SQL, observability tools (Splunk, AppDynamics/Dynatrace, ELK, Grafana, Prometheus), change/release management, DR & resilience engineering
Preferred skills
ITIL, cloud certifications, banking/financial domain experience
Technologies
Java, .NET, Shell, Python, PowerShell, VBS, Autosys, Splunk, AppDynamics, Dynatrace, ELK, Grafana, Prometheus
Responsibilities
Lead major incident bridges and restore service, handle L3 escalations, perform deep diagnostics, own technical RCAs, tune JVM/.NET parameters, build automation frameworks, validate DR readiness, mentor L1/L2 teams
Seniority
Senior, hands-on IC