Program Officer
Core
Support a national program transforming a telephone-based service into a digitally enabled service by coordinating work streams, planning, and scheduling.
Role type
Program Officer (Digital Transformation)
Builds
Digital service releases and a consistent national service experience
Domain
Not-for-profit / Health services / Digital transformation
Deliverable
product features
Required skills
Program planning, scheduling, stakeholder coordination, multi-work stream management, digital delivery environment knowledge, service release coordination
Preferred skills
Experience as Program/Project Officer, exposure to technology-enabled transformation
Technologies
None explicitly stated
Responsibilities
Support program and project planning and scheduling, coordinate activity across multiple concurrent work streams, maintain visibility of timelines and dependencies, support planning of service releases and go-lives, coordinate with stakeholders across different states and groups
Seniority
Mid-level, hands-on support