Senior Manager, UX Writing
Core
Concept, develop, and execute UX writing across The New York Times portfolio (news, Games, Cooking, Wirecutter, The Athletic) to create engaging customer journeys that grow and retain subscribers.
Role type
Senior Manager, UX Writing
Builds
User interfaces, paywalls, payflows, push notifications, tooltips, and new product features for digital and app experiences.
Domain
Media & Journalism / Digital Product
Deliverable
product features
Required skills
UX writing, brand voice stewardship, team management (in-house and freelance), Figma proficiency, data-driven copy strategy, cross-functional collaboration
Preferred skills
storytelling, systemic thinking, deep curiosity about customer journeys, belief in journalism's value
Technologies
Figma
Responsibilities
Write clear and compelling UI copy for various touchpoints; manage inbound requests and assign overflow projects; maintain quality and consistency as a brand voice steward; mentor in-house writers and manage freelance teams; align copy with business and engagement goals; present strategic rationale to leadership.
Seniority
Senior, hands-on IC with management responsibilities
