Cinema Worker Level 2
Core
Provide customer service, operate ticketing and POS systems, manage concessions, and maintain cinema facilities during peak holiday seasons.
Role type
Cinema operations team member (Level 2)
Builds
Customer experiences and operational efficiency for cinema patrons
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Cash handling, Customer service, Food and beverage preparation, Stock control, Queue management, Basic math, English proficiency
Preferred skills
RSA qualification, Bio-box operator training, Suggestive selling techniques
Technologies
Ticketing systems, POS systems, TMS, LMS, BMS, DCP delivery
Responsibilities
Operate register and ticketing systems, Prepare food and beverages, Monitor and maintain auditorium equipment and seating, Manage queues and crowd control, Conduct opening/closing procedures, Handle minor customer feedback
Seniority
Junior, entry-level seasonal
