206700 - Functional Support
Core
Functional Support role responsible for software installation, maintenance, server management, and hardware troubleshooting within a Windows environment.
Role type
Functional Support Engineer
Builds
IT infrastructure and software environments
Domain
IT Support / System Administration
Deliverable
infrastructure
Required skills
Windows OS administration, PowerShell, CMD, MySQL (InnoDB), SQL (DDL/DML/DQL), XML, OOP, hardware troubleshooting, log analysis, remote server connection, service management, ticketing systems, AI prompt engineering for information analysis
Preferred skills
BPNN diagrams
Technologies
Windows, MySQL, PowerShell, CMD, XML
Responsibilities
Install and maintain Windows software, manage Windows servers and services, identify and resolve hardware errors remotely, read and analyze software error logs, create effective queries for AI agents to analyze information, submit service tickets to other areas
Seniority
Individual Contributor