Senior Data Analyst - Clinican Experience
Core
Design and own the end-to-end analytical framework for the clinician workforce, merging operational SLAs with clinical quality metrics to drive patient retention and business impact.
Role type
Senior Data Analyst (Healthcare Operations & Workforce Analytics)
Builds
Performance frameworks, predictive monitoring dashboards, and executive reporting for clinician lifecycle and operational efficiency.
Domain
Digital Health / Telehealth / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Advanced SQL, Python (statistical analysis, survival analysis, text processing), Data Visualization (Looker, Tableau, PowerBI), Text Analytics & NLP, Cloud Data Warehousing (Snowflake, BigQuery, Databricks), Healthcare Operations Intuition, Behavioral & Lifecycle Analytics, Strategic Problem Structuring
Preferred skills
Digital Health or Telehealth background, People Analytics experience
Technologies
SQL, Python, Looker, Tableau, PowerBI, Snowflake, BigQuery, Databricks, LLMs
Responsibilities
Analyze provider hiring funnels and credentialing bottlenecks; Design performance scorecards for operational SLAs; Establish scoring frameworks for clinician empathy and interaction quality from transcripts; Conduct causal analyses linking clinician behaviors to patient retention and NPS; Translate complex provider performance data into executive dashboards.
Seniority
Senior, hands-on IC