Product Configuration Specialist
Core
Design, standardize, and optimize recipe and task build solutions to support scalable implementations and operational delivery for healthcare clients.
Role type
Senior operational lead for workflow configuration and process design
Builds
Scalable, repeatable workflow solutions and operational frameworks for healthcare workforce intelligence platforms
Domain
Healthcare technology / Workforce intelligence / SaaS implementation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workflow configuration, process design, requirements analysis, stakeholder management, quality assurance, governance, automation strategy, outsourced work oversight, Jotform familiarity, software testing methodologies
Preferred skills
Healthcare industry experience, healthcare regulatory compliance knowledge
Technologies
Jotform
Responsibilities
Develop and own strategy, framework, standards, and best practices for recipe and application/task build processes; Analyze customer workflows to design scalable, efficient solutions; Establish and maintain quality assurance processes, governance standards, and documentation; Manage intake and prioritization processes for requirements and requests; Provide oversight and operational direction for outsourced build work; Proactively identify opportunities for automation and process improvement
Seniority
Senior, hands-on IC with strategic ownership
