Claims Advisor Commercial & Personal Auto
Core
Handle end-to-end commercial and personal auto claims, with a specific focus on Fleet and Garage policies, including liability investigation, coverage verification, and settlement.
Role type
Claims Advisor (Commercial & Personal Auto)
Builds
Claims resolution and customer service for fleet and garage policyholders
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Auto claims handling, liability investigation, coverage verification, settlement processing, customer service, broker communication, claims system proficiency
Preferred skills
IRCA experience, Fleet and Garage auto claims experience, post secondary degree
Technologies
Microsoft Office, claims management systems
Responsibilities
Gather information from policyholders, facilitate repair/replace decisions, investigate liability, verify coverages, make coverage decisions, facilitate rentals, settle total losses, identify claims for SIU/Subrogation referral, issue payments, respond to customer/broker enquiries
Seniority
Individual Contributor