TECH OPS ANALYST I (Salesforce Marketing Cloud Consultant) - Customer Intelligence
Core
Configure and manage Salesforce Marketing Cloud automations and data solutions to improve customer interactions and marketing processes.
Role type
Salesforce Marketing Cloud Consultant (Tech Ops)
Builds
Automated marketing journeys, data ingestion/transformation pipelines, and customer engagement solutions
Domain
Financial Services / Marketing Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Marketing Cloud (Journey Builder, Automation Studio), SSJS, SQL, Ampscript, HTML, CSS, API integrations
Preferred skills
Data Cloud, Marketing Cloud Personalization, Sales Cloud, Service Cloud, Marketing Cloud Connect, AWS S3, Generative AI
Responsibilities
Design solutions to meet business objectives, configure Automation Studio and Journey Builder, manage data via SQL and Data Extensions, collaborate with CRM and Marketing teams, document solutions, ensure platform governance
Seniority
Individual Contributor