Senior Manager - RGM
Core
Manage governance framework, KPIs, and performance scorecards for Revenue Growth Management (RGM) service delivery to ensure alignment with business goals and product roadmaps.
Role type
Senior Manager, Performance Management & Governance
Builds
Operational performance scorecards, governance frameworks, and strategic dashboards for RGM service delivery.
Domain
Professional Services / Revenue Growth Management
Deliverable
dashboards & analysis
Required skills
Performance management, Service delivery KPIs, Data visualization, Reporting & analytics, Project management, Financial acumen, RGM principles, Stakeholder influence, Root cause analysis
Preferred skills
Snow, Monday.com
Responsibilities
Develop reports, dashboards, and presentations for monthly reviews, quarterly governance, and strategic plans; Set timelines and agendas for performance management initiatives; Analyze data to identify trends, gaps, and risks impacting service delivery; Facilitate meetings with service delivery leads to review status and mitigate risks; Collaborate with product and strategy leads to align business inputs with product roadmaps.
Seniority
Senior, hands-on IC with management responsibilities
