Professional Services Manager (Bellevue, WA / Chicago,IL)
Core
Lead end-to-end complex customer engagements for enterprise GRC solutions, acting as a trusted advisor to translate business objectives into scalable platform workflows.
Role type
Senior Individual Contributor Professional Services Manager
Builds
Tailored Risk Cloud® solutions and advanced GRC workflows for enterprise clients (via careerplan.io/jobs/4723421005-professional-services-manager-bellevue-wa-chicagoil-at-logicgate)
Domain
Enterprise Governance, Risk, and Compliance (GRC) / B2B SaaS
Required skills
Complex project management, Solution architecture, Advanced SaaS platform configuration, AI literacy, Executive stakeholder management, GRC domain expertise (SOC 2, ISO 27001, NIST, HIPAA), Third-party risk management, Audit processes
Preferred skills
Former GRC practitioner experience, LogicGate Risk Cloud configuration, API integrations, Data transformations
Technologies
Risk Cloud®, AuditBoard, OneTrust, Drata, MetricStream, AI tools
Responsibilities
Conduct deep-dive discovery sessions to define requirements and architect solutions, Build sophisticated non-standard workflows and data models, Utilize AI-assisted workflows to optimize process mapping, Manage project scope, timelines, and account health, Provide strategic advisory on risk management and compliance frameworks, Mentor junior consultants on configuration best practices
Seniority
Senior, hands-on IC
