Designated Engineer
Core
Primary technical point of contact for enterprise and industrial customers, ensuring cybersecurity platforms run flawlessly and evolve to meet emerging threats.
Role type
Senior IC customer-facing technical engineer (OT/IoT cybersecurity)
Builds
OT and IoT cybersecurity platforms for enterprises and government entities in energy, manufacturing, transportation, and critical infrastructure
Domain
Cybersecurity, Operational Technology (OT), Internet of Things (IoT)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
networking concepts (OSI, TCP/IP, VLANs), network infrastructure (firewalls, switches), cybersecurity principles, Active Directory, PCAP analysis, Windows/FreeBSD/Unix/Linux OS, virtualization, scripting/API usage, troubleshooting, analytical skills
Preferred skills
OT/ICS environment exposure, Nozomi Networks or similar cybersecurity platform experience, technical certifications (CompTIA Security+, Network+, CCNA, GICSP)
Technologies
Nozomi Networks platform, Active Directory, PCAP tools, Windows, FreeBSD, Unix, Linux
Responsibilities
Act as primary technical liaison for assigned customers; run regular health checks and tune sensor configurations; design and implement new features, integrations, and dashboards; develop customer-specific documentation and deliver knowledge-transfer workshops; investigate incidents and manage support cases/RMAs; provide weekly activity summaries and planning updates; partner with Customer Success Managers and Product teams to steer roadmap priorities
Seniority
Mid-level, hands-on IC with customer-facing focus
