Client Service Representative
Core
Primary processor for assigned carrier clients, handling daily data validation, compliance coordination, and issue resolution to ensure fleet readiness.
Role type
Client Service Representative (Compliance)
Builds
Fleet compliance operations and client confidence
Domain
Transportation / Fleet Management / Regulatory Compliance
Deliverable
client delivery
Required skills
Data validation, issue resolution, regulatory knowledge, Microsoft 365 proficiency, SaaS platform navigation
Preferred skills
Independent judgment, multi-priority management, adaptability to regulatory changes
Responsibilities
Process and coordinate compliance work for assigned clients; Investigate and resolve product/service inquiries; Perform daily data validation and quality control; Guide clients through compliance platforms and internal tools; Stay current on federal and state regulations affecting carrier compliance.
Seniority
Entry-level, individual contributor