Implementation Consultant
Core
Implementation Consultant supporting state and local government clients with complex technology programs for smart mobility and tolling systems.
Role type
Senior Implementation Consultant (Business Requirements & Documentation)
Builds
System configurations, technical specifications, and regulatory compliance documentation for smart mobility and tolling programs.
Domain
Smart mobility, traffic safety, tolling, government technology
Required skills
Business requirements management, client needs assessment, implementation coordination, program document development, regulatory compliance, process flow documentation, contract review, project management tools
Preferred skills
Experience with Azure DevOps, ServiceNow, Jira
Responsibilities
Lead and coordinate the BRQ process by managing stakeholder contributions and validating requirements; Develop thorough understanding of client business objectives and operational workflows; Support Project Leader for implementation milestones and deliverables; Draft, review, finalize, and deliver program-specific documentation including citations and certifications; Maintain document version control and audit trails; Ensure program documentation aligns with state and local legislation; Identify opportunities to improve requirements gathering and documentation management.
Seniority
Senior, hands-on IC
