Floor Lead (Retail) (Part-time)
Core
Lead store operations, drive sales performance, and deliver exceptional customer service in a high-volume retail jewelry environment.
Role type
Senior retail floor lead (part-time)
Builds
In-store sales, customer experiences, and operational efficiency for a global jewelry brand
Domain
Retail / Luxury Jewelry
Deliverable
product features
Required skills
Customer service, team leadership, inventory management, visual merchandising, POS systems, KPI analysis, conflict resolution, onboarding, loss prevention
Preferred skills
Experience in high-volume retail, adaptability, creative problem-solving, physical stamina
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Train staff on sales standards, manage inventory and cycle counts, maintain visual merchandising, support order fulfillment, mitigate product loss, onboard new team members, and meet sales KPIs
Seniority
Senior, hands-on IC