Manager, Salesforce Administration
Core
Lead the Salesforce Administration function to ensure the reliability, scalability, and operational excellence of Salesforce and related Go-to-Market (GTM) systems.
Role type
Manager, Salesforce Administration
Builds
Maintainable CRM solutions, platform stability, and data integrity for Revenue Operations, Marketing, Sales, and Customer Success.
Domain
SaaS / B2B Technology / CRM
Required skills
Salesforce declarative configuration, Salesforce automation, data management, team leadership, hiring, performance management, release management, CI/CD tools (Gearset, Copado), integration administration, change management, stakeholder partnership
Preferred skills
Platform health management, complex GTM environment experience, cross-system workflow support, lead-to-cash process knowledge, solution scoping, Agile delivery, AI-enabled GTM workflows (Agentforce, Einstein), vendor/partner management, Salesforce security models, Microsoft Office proficiency
Technologies
Salesforce, Gearset, Copado, Qualified, LeanData, Gong, ZoomInfo, LinkedIn Sales Navigator, Lusha
Responsibilities
Hire, onboard, lead, and develop a team of Salesforce administrators; Own day-to-day platform operations including monitoring system health, performance, security, and data quality; Coordinate Salesforce seasonal releases, patches, and environment management; Administer Salesforce integrations with GTM tools and troubleshoot data synchronization issues; Partner with Product and Delivery teams to translate business requirements into scalable solutions; Manage relationships with implementation partners and software vendors.
Seniority
Manager, hands-on IC with people leadership
