Consultor SAP CRM / CCS
Core
SAP CRM/CCS consultant providing maintenance and support, analyzing, investigating, and resolving functional and technical incidents for business areas.
Role type
SAP CRM/CCS support consultant
Builds
Incident resolution and process stability for SAP CRM/CCS systems
Domain
Enterprise Resource Planning (ERP) / Utilities / Energy
Required skills
SAP CRM, SAP CCS, functional and technical problem solving, incident management, user interaction
Preferred skills
ABAP (code analysis/debugging), Utilities/Energy sector experience, AMS environments, complex incident analysis
Technologies
SAP CRM, SAP CCS, ABAP
Responsibilities
Analyze, investigate, and solve functional and technical issues related to SAP CRM/CCS; Collaborate with business areas to diagnose and resolve incidents; Perform impact analysis on demands and incidents; Support functional tests, validations, and correction implementations; Interact with technical and functional teams for problem investigation
Seniority
Mid-level, hands-on IC