Resident Solutions Architect
Core
Strategic technical advisor and named technical owner for Glean's most important Enterprise and Strategic customers, guiding long-term architecture, integration, governance, and production-readiness.
Role type
Senior IC Resident Solutions Architect (Enterprise AI Platform)
Builds
Strategic technical builds including Skills, Actions, MCP servers, custom connectors, Web SDK integrations, Client API integrations, and embedded experiences for enterprise AI workflows.
Domain
Enterprise AI / Workforce Intelligence / SaaS Integration
Required skills
Enterprise application architecture, API/SDK design, AI agent workflow automation, agentic coding tools (Claude Code, Cursor, Copilot), cloud networking, distributed system debugging, technical roadmap planning, executive communication
Preferred skills
Python, Java, Go, GCP, AWS
Technologies
Glean Platform, MCP, Web SDK, Client APIs, GCP, AWS, Python, Java, Go
Responsibilities
Lead technical decision-making and architecture review workshops; Productionize advanced customer workflows with evals and guardrails; Partner with execution-layer SAs while owning overall technical direction; Translate customer friction into engineering-ready product feedback; Shape the SA organization through mentorship and reusable blueprints.
Seniority
Senior, hands-on IC
