Knowledge Architect, Fleet
Core
Design and maintain internal technical documentation, onboarding curricula, and knowledge standards for Fleet Reliability Operations (FROps) to enable engineers to manage GPU node infrastructure.
Role type
Knowledge Architect (Technical Documentation & Onboarding)
Builds
Internal documentation, onboarding programs, and knowledge standards for Fleet Engineering and FROps teams.
Domain
AI Infrastructure / Cloud Computing / Data Center Operations
Required skills
Technical documentation authoring, information architecture, onboarding curriculum design, stakeholder interviewing, content lifecycle management, Jira request management, Confluence administration
Preferred skills
Data center operations documentation, Kubernetes, Redfish, Ansible, Grafana, PagerDuty, docs-as-code workflows, enterprise search optimization
Technologies
Confluence, Jira, Git, Markdown, Glean
Responsibilities
Build and maintain FROps onboarding curriculum and role-based learning paths; Write and maintain systems documentation, runbooks, and escalation guides; Audit and remediate existing documentation for accuracy and discoverability; Capture undocumented operational knowledge from engineers; Manage documentation intake and delivery workflows.
Seniority
Mid-Senior, hands-on IC
