Associate, Enrollment
HybridNo visa sponsorship
Core
Educate patients on healthcare services and directly schedule them with provider teams via high-volume inbound and outbound calls.
Role type
Associate, Enrollment (Contact Center)
Builds
Patient appointment schedules and care team intake data
Domain
Healthcare / Patient Enrollment
Required skills
Patient education, outbound calling, scheduling, CRM systems, objection handling, empathy-driven communication
Preferred skills
High-performing enrollment experience, patient relationship building, CRM documentation
Technologies
CRM systems
Responsibilities
Make outbound calls to educate patients and schedule provider visits; address patient inquiries and overcome objections; document patient needs and eligibility in CRM systems; support patient growth initiatives through high call volume.
Seniority
Individual Contributor, Entry-to-Mid Level