Instructional Assistant (IT Support)
Core
Assist instructors in delivering IT support and technology education curriculum to adult learners in a classroom setting.
Role type
Instructional Assistant (IT Support)
Builds
IT support and technology training programs for adult learners
Domain
Education / IT Support
Deliverable
product features
Required skills
Classroom support, IT support knowledge, Network administration basics, LMS data entry, Salesforce data management, Curriculum review, Attendance monitoring, Test proctoring, Time management, Student engagement monitoring
Preferred skills
Technical knowledge growth, Data-driven approach, Collaborative work style, Mission alignment
Technologies
LMS, Salesforce
Responsibilities
Grade and review student assessments and projects, Enter student grades into LMS software, Update Salesforce data, Review curriculum materials for errors, Assist with daily class agenda preparation, Monitor class functionality (audio, video, screen), Serve as class timekeeper, Monitor students during tests and group activities, Note student engagement challenges (via careerplan.io/jobs/4716352006-instructional-assistant-it-support-at-perscholashires)