AI Business Operations Senior Specialist
Core
Design and build LLM-fed automation, AI agents, and workflow automations to identify repetitive work and solve legacy business problems in FinTech operations.
Role type
Senior IC AI Business Operations Specialist (Automation & Process Optimization)
Builds
AI agents, copilots, and automated workflows using approved platforms
Domain
FinTech / Payments / Business Process Automation
Deliverable
production ML models | product features
Required skills
LLM workflow design, no-code/low-code automation, prompt engineering, business process mapping, agent configuration, change management
Preferred skills
Knowledge source grounding, human-in-the-loop review, AI output evaluation, technical engineering triage
Technologies
Power Automate, Microsoft Copilot Studio, Glean, Decagon, Atlassian Rovo, Zapier, Claude
Responsibilities
Map current-state workflows and identify bottlenecks; design LLM-fed automation to classify, summarize, and route information; build and configure AI agents and workflow automations; pilot solutions with end users and iterate based on feedback; measure productivity gains and cycle-time improvements; create reusable prompts, agent patterns, and governance standards; train employees and support change management.
Seniority
Senior, hands-on IC